Shipping

  How much does domestic shipping cost? Standard shipping costs a $5 flat rate charge.   How long does domestic shipping take? Our orders ship from Virginia and take 2-10 days to get to you.   Do you offer expedited shipping methods? Sorry, but we do not offer expedited shipping at this time. If you need an order fast, click on the Contact Us button above. We’ll reach out to you to discuss options.   What shipping carrier do you use? We fulfill our orders using the fine folks at the United States Postal Service. If you need us to use a different carrier for any reason, please contact us and we will make our best effort to accommodate you.   Do you ship orders internationally? Yes we do! Shipping methods vary by country and pricing is determined based on weight.   Will I need to pay customs, taxes, & duties on my international order? You will be responsible for any duties & taxes charged upon delivery. These fees are not included in your shipping charges & Svaha cannot estimate what fees you will be charged.   Where is my order? If your order has shipped, you should receive a shipping confirmation email with tracking information. Please contact us if you have not received your tracking. If you are an international customer, please let us know if you have not received your package after 30 days. Lost package claims must be brought to our attention with 120 days from when the order shipped.   I accidentally entered the wrong address on my order. What do I do? If the order has not shipped: Email customerservice@svahausa.com with the correct address. It is not 100% guaranteed that we will be able to change the address, but we will do our best! If the order has shipped then we will not be able to reroute the package. You can try contacting your local post office and they may be able to route the package to you when it arrives in their office.