SECTION 1 - WHAT INFORMATION DO WE COLLECT
When you place an order; request a return; inquire about our services; request emails from us about our offerings; receive a gift from someone else who purchases through our Site; follow us or submit information, including photographs, via third‐party social media platforms (e.g., Facebook, Twitter, Google+, etc.); enter a contest or participate in a marketing survey; and submit other information to us directly or through third‐party services, you are asked to provide personally identifiable information that uniquely identifies you.
We collect the following types of personally identifiable information: your contact information (such as name, postal or email address, or phone number), name and email address of gift certificate recipients, username and password, payment information, shipping information (including the shipping address and phone number), purchase history at our Site. We do not store credit card numbers in our system.
When you interact with us through the Site or through social media channels, any information or photographs that you post voluntarily, now or in the future, on the Site or on an area of a social network monitored by us (e.g., our Facebook or Twitter page) may be visible to others and collected by third‐parties. By submitting a photograph, you waive any rights thereto and authorize us to copyright, use and publish the same in print or electronically for any lawful purpose. All photographs submitted to our Site become the property of Svaha. Inc.
When you browse our store, we automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
With your permission, we may collect your email or physical address to send you marketing promotions about our store, new products and other updates.
SECTION 2 – HOW WE USE YOUR INFORMATION
In order to provide you with a great experience on our Site and on all social media channels that we manage (e.g., social media sites). We may use the information we collect in the following manner, including without limitation, to: register and manage your account; process, track, & provide updates regarding your order; provide customer service assistance upon request or necessity; improve product selection; provide products and services that you request; communicate with you about our products and services; send email updates, promotions, surveys, and direct mailings; track the efficacy of our Site and help us learn more about our customers’ website usage; enable you to communicate with us through social networks; analyze marketing trends regarding your use of our Site or social media channels as well as your purchases; comply with applicable legal mandates, our policies, or industry standards.
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I opt-out?
Only non-promotional service announcements, as described above, will be issued without prior authorization. If you do not want to receive promotional announcements from Svaha, Inc. about new products or services, you can contact us at firstname.lastname@example.org or mailing us at: Svaha, Inc., 10325 Lynch Lane, Oakton, VA, 22124
SECTION 3 – INORMATION SHARING AND DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. We do not rent or sell personally identifiable information to others.
In the event of a sale of some or all of our business or assets, or a merger with another business, or bankruptcy, we would share the pertinent customer information (which may include your personal information) with the other business entity (or entities) involved in the transaction by notifying you via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information..
SECTION 4 - SQUARESPACE
Our store is hosted on Squarespace, Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Squarespace’s data storage, databases and the general Squarespace application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Squarespace stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Squarespace’s Terms of Service here or Privacy Statement here.
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
We store all user information in secure databases protected via a variety of industry-standard access controls. Secure passwords, SSL encryption, disk-based encryption, firewalls, and other measures are in place that helps us to protect your data. However, no company, including Squarespace, can fully eliminate security risks associated with the transmission of personal information through online transactions, and you do so at your own risk. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 - COOKIES
Like most websites, we use small bits of data called cookies stored on our users' computers to simulate a continuous connection. Cookies let us 'remember' information about your preferences and passwords and allow you to move within our Site without reintroducing yourself. Members who disable cookies will not be able to use the Service, as they are required to maintain your login to our service within a browser session. Disabling cookies does not prevent you from accessing websites published under our system, though some features of those sites may be degraded.
These cookies can be tied back to personally identifiable information only in the event that you are logged in to our Site. If you are logged in to our Site, the cookies on your computer will uniquely identify your account within our system.
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at email@example.com or by mail at:
c/o Eva Everett
10325 Lynch Lane, Oakton, VA, 22124