Welcome to our Returns & Exchanges page! Feel free to look up your order below, and process a request through the form.
In your parcel, please include a note that lists either your order number or RMA number so that we can easily pull up your request.
Order numbers must be inserted in the form as the full order number with the pound sign (#SVAHA-12345) or just the number alone (12345) for our form to accept it.
Please note that the acceptance of your request in our system does not mean that it is guaranteed to be approved upon arrival. If you have any questions or concerns regarding your purcase, please contact us first, as customer support is separate from returns & exchanges.