Find as Answer

Returns

General Returns Info

What is you returns policy?

Are any items in your store non-returnable?

Do you allow returns for sale items?

Can I exchange a product I received as a gift?

I live outside the US. Can I exchange an item?

Exchanges

How do I exchange a product that doesn't fit?

Refunds

How do I return my product for a refund?

How long will it take to receive my refund for a returned product?

Missing or Incorrect Items

Something in my order is incorrect. What do I do?

Defective Products

My product is damaged / defective. Help!

Shipping

Domestic US Shipping

How much does domestic shipping cost?

How long will a package shipped via standard shipping take to get to me?

How long will a package shipped via expedited shipping take to get to me?

What shipping carrier do you use?

International Shipping

How much does international shipping cost?

Will I need to pay customs, taxes, & duties on my international order?

Order Tracking

Where is my order?

I accidentally entered the wrong address on my order. What do I do?

Orders

Payment

What payment methods do you accept?

What is Pay with Amazon?

Checkout Problems

I’m having trouble checking out. What do I do?

Promotions

I have a promotional code. How do I use it?

My promotional code isn’t working. What do I do?

An items that I bought went on sale after I bought it. Will you honor the sale price?

Products

General Product Info

How are your clothes made?

Are all of your products organic & tag-free?

What apparel sizes do you offer?

Where are your products manufactured?

I love my new stuff and want to show off my #SvahaSmiles! How do I send you a photo?

Backorders / Preorders

What does it mean if a product is listed as pre-order or backorder?

Wholesale

Do you sell your products wholesale or sell custom t-shirts for an event?

I want to sell Svaha products. Do you offer wholesale discounts?

Product Suggestions

I have a great idea for a shirt or apparel product! How do I submit it?

Company

General Svaha Info

Where is Svaha located?

Newsletter

I want to be the first to hear about all things Svaha. Do you have a mailing list I can sign up for?

IAQs

Infrequently Asked Questions

Why do superheroes wear their underwear on the outside of their clothes?

What if the hokey pokey really is what it’s all about?