Find as Answer


General Returns Info

What is you returns policy?

What is your return window for items purchased as holiday gifts?

Are any items in your store non-returnable?

Do you allow returns for sale items?

Can I exchange a product I received as a gift?

I live outside the US. Can I exchange an item?


How do I exchange a product that doesn't fit?


How do I return my product for a refund?

How long will it take to receive my refund for a returned product?

Missing or Incorrect Items

Something in my order is incorrect. What do I do?

Defective Products

My product is damaged / defective. Help!


Domestic US Shipping

How much does domestic shipping cost?

How long will a package shipped via standard shipping take to get to me?

How long will a package shipped via expedited shipping take to get to me?

What shipping carrier do you use?

International Shipping

How much does international shipping cost?

Will I need to pay customs, taxes, & duties on my international order?

Order Tracking

Where is my order?

I accidentally entered the wrong address on my order. What do I do?



What payment methods do you accept?

What is Pay with Amazon?

Checkout Problems

I’m having trouble checking out. What do I do?


I have a promotional code. How do I use it?

My promotional code isn’t working. What do I do?


General Product Info

How are your clothes made?

Are all of your products organic & tag-free?

What apparel sizes do you offer?

Where are your products manufactured?

I love my new stuff and want to show off my #SvahaSmiles! How do I send you a photo?

Backorders / Preorders

What does it mean if a product is listed as pre-order or backorder?


Do you sell your products wholesale or sell custom t-shirts for an event?

I want to sell Svaha products. Do you offer wholesale discounts?

Product Suggestions

I have a great idea for a shirt or apparel product! How do I submit it?


General Svaha Info

Where is Svaha located?


I want to be the first to hear about all things Svaha. Do you have a mailing list I can sign up for?


Do you have an affiliates program?


Infrequently Asked Questions

Why do superheroes wear their underwear on the outside of their clothes?

What if the hokey pokey really is what it’s all about?