Find as Answer


General Returns Info

What is you returns policy?

Are any items in your store non-returnable?

Do you allow returns for sale items?

Can I exchange a product I received as a gift?

I live outside the US. Can I exchange an item?


How do I exchange a product that doesn't fit?


How do I return my product for a refund?

How long will it take to receive my refund for a returned product?

Missing or Incorrect Items

Something in my order is incorrect. What do I do?

Defective Products

My product is damaged / defective. Help!


Domestic US Shipping

How much does domestic shipping cost?

How long will a package shipped via standard shipping take to get to me?

How long will a package shipped via expedited shipping take to get to me?

What shipping carrier do you use?

International Shipping

How much does international shipping cost?

Will I need to pay customs, taxes, & duties on my international order?

Order Tracking

Where is my order?

I accidentally entered the wrong address on my order. What do I do?



What payment methods do you accept?

What is Pay with Amazon?

Checkout Problems

I’m having trouble checking out. What do I do?


I have a promotional code. How do I use it?

My promotional code isn’t working. What do I do?

An items that I bought went on sale after I bought it. Will you honor the sale price?


General Product Info

How are your clothes made?

Are all of your products organic & tag-free?

What apparel sizes do you offer?

Where are your products manufactured?

I love my new stuff and want to show off my #SvahaSmiles! How do I send you a photo?

Backorders / Preorders

What does it mean if a product is listed as pre-order or backorder?


Do you sell your products wholesale or sell custom t-shirts for an event?

I want to sell Svaha products. Do you offer wholesale discounts?

Product Suggestions

I have a great idea for a shirt or apparel product! How do I submit it?


General Svaha Info

Where is Svaha located?


I want to be the first to hear about all things Svaha. Do you have a mailing list I can sign up for?


Infrequently Asked Questions

Why do superheroes wear their underwear on the outside of their clothes?

What if the hokey pokey really is what it’s all about?