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Company

General Svaha Info

Where is Svaha located?

Affiliates

Do you have an affiliates program?

Can I be an independant affiliate?

Products

General Product Info

How are your clothes made?

Are all of your products organic & tag-free?

What apparel sizes do you offer?

Where are your products manufactured?

Something is wrong with a product I received, what do I do?

Backorders / Preorders

What does it mean if a product is listed as pre-order or backorder?

Wholesale

Do you sell custom t-shirts for an event?

I want to sell Svaha products! Do you offer wholesale discounts?

Shipping

Domestic US Shipping

How much does domestic shipping cost?

Can I place an order on hold?

How long will a package take to arrive?

What shipping carriers do you use?

Can I edit or cancel my order after it's placed?

International Shipping

How much does international shipping cost?

Will I be charged customs or duties on my international Svaha purchase?

How long will it take for my order to arrive?

Order Tracking

How can I track my order?

I accidentally entered the wrong address on my order. What do I do?

I love Svaha!

Newsletters

How can I find out about sales and new arrivals?

Can I control how many emails you send to me?

Product Suggestions

I have the perfect idea for your next design! How can I tell you about it?

I love what I ordered and how can I share my joy with you and the rest of the world?

Rewards Program

Do you have a rewards program?

How can I earn points?

How do I refer someone to Svaha?

What are tiers?

Can I combine discount codes with Rewards codes?

What's the different between discount codes and gift codes?

Returns

General Returns Info

What is your returns and exchanges policy?

How long will it take to receive my refund for a returned product?

Do you allow returns for final sale items?

I live outside the United States. Can I exchange an item?

Can I exchange a product I received as a gift?

What is your return window for items purchased during end-of-the year-holidays?

Holiday Gift Returns

Orders

Payment

What payment methods do you accept?

What is Amazon Pay?

Can I use more than one discount code on one order?

Promotions

I have a promotional/discount code, how do I use it?

My promotional code isn’t working. What do I do?

Checkout Questions

I’m having trouble checking out. How can I get help?

Other

Something is wrong with an item I received. What do I do?

IAQs

Infrequently Asked Questions

Why do superheroes wear their underwear on the outside of their clothes?

What if the hokey pokey really is what it’s all about?