Want to spread the Svaha love and make money doing it? We think you should become a Svahaffiliate! Join our affiliate program to earn referral commission from orders you drive in from your web business! And the best part? It's free & easy - 2 of our favorite things! Svaha uses ShareASale for our affiliate program.
Locate Svaha Inc (#62294) and link to Svaha from your website.
Earn commissions from all qualified sales that come from your site.
Enjoy the warm fuzzy feeling of knowing you're helping to start a revolution in the apparel industry and making money while doing it!If you have any further questions about becoming a Svahaffiliate, please email us at firstname.lastname@example.org!
We use only organic, non-GMO cotton. While GMO cotton has proven itself to be better for the environment than non-GMO, non-organic cotton, for now we've chosen to provide our customers with the softest, healthiest option, working with smaller farms using sustainable, ethical practices and zero pesticides.
We pride ourselves on providing high quality comfortable products. You can put away your wringer washer, as they are all machine-washable!
The majority of our products are organic cotton and tag free. The few products that are not organic cotton are our scarves and printed leggings. The individual product pages will notate whether or not an item is organic.
Since our experience in the industry has given us a variety of trusted connections in the manufacturing world, we have chosen to use a mixture of both US based and imported manufacturers in order to provide the best quality for the lowest price. All manufactures are ethically sourced, and (of course!) sweatshop free. We do not want to bring happiness to you at the expense of someone else’s!
Oh noes! We guarantee high-quality apparel free of manufacturer defects in materials and workmanship. We are not responsible for damages caused by misuse (ex. “Look how far my new shirt stretches, Mom!”) or abuse (ex. "Look Dad! I learned how to use scissors today. . .on my new shirt!").
Send us an email at email@example.com with the details and a photo of the defect and we will take care of you ASAP!
If an item is listed as a pre-order or backorder, this means that we don’t have it from our manufacturer yet, but it is available for sale. The product page will let you know when the item is expected to ship. As soon as we get the product in stock, we will ship it out to you!
Perhaps! Go ahead and email firstname.lastname@example.org and pitch your request to us and we’ll see if we can work with you. We can't wait to read them! Please note that requests will only be considered if they are in line with our company mission and vision.
We recently changed this policy because we cannot guarantee the message asking us to hold an order will be received before that order has been shipped. We strive to get your orders shipped in a timely fashion and want to ensure our customers get what they expect from Svaha when reaching out to us!
We fulfill our orders using the fine folks at the United States Postal Service and UPS. If you need us to use a different carrier for any reason, please contact us and we will make our best effort to accommodate you.
Good question. We do our best to accomodate such requests, but we can't guarantee we will get it before your original order is fulfilled and/or shipped. So if you need to change or cancel an order, please email email@example.com as soon as you can and someone will get back to you as soon as it's received.
If you needed to cancel an order that has already been fulfilled and we aren't able to accomodate your request, just return it requesting a refund and we will do so as long as everything is still in New condition.
If you needed to edit your order that has already been fulfilled and we aren't able to accomodate your request, just return is back to us requesting an exchange.
Please be aware that you will be responsible for any Customs Duty charged by the country you've requested we ship your order to. These fees are not included in our shipping fee, and Svaha cannot estimate what fees you will be charged.
We strongly encourage you to research what your country's Custom Duty fees are before you complete your order. Your fees will be based on the full retail price of all items you purchased from us
Please be aware that you will be responsible for any customs, duties, or VAT charged by the country you've requested we ship your order to. These fees are not included in our shipping fee, and Svaha cannot estimate what fees you will be charged.
We strongly encourage you to research what your country's Custom Duty fees are before you complete your order. Your fees will be based on the full retail price of all items you purchased from us.
When your order ships, you should receive a confirmation email with a link to your tracking information, provided by either the USPS or UPS. If you do not receive this email, please contact us via firstname.lastname@example.org
Lost package claims must be brought to our attention via email@example.com 120 days from when the order shipped:
Domestic orders: for standard shipping, contact us if your package hasn't arrived within 2-10 business days; for expedited shipping, allow 1-3 business days.
International orders: let us know if you have not received your package after 30 business days.
Earning points is fun and easy. Once you've created a Svaha VIP Rewards account, you can earn "Smart Points" by shopping, referring someone, liking and following us on social media, reviewing a product, and even for just having a birthday! Learn more here: Svaha VIP Rewards
Easy! Anyone can refer someone to Svaha; but as a VIP Rewards Member, you get rewarded for your referrals. We provide you with a unique URL that you can email, text, or post on social media to invite new customers to shop Svaha. Learn more here: Svaha VIP Rewards
The Svaha VIP Rewards Program not only helps you earn, but it's fun too! Tiers are a fun way to reward our members as they rise through the ranks! The more you spend using your Rewards, the higher tier level you reach. The levels are Nebula, Rising Star, and Supernova, each with exclusive benefits. Note: you can never drop tier levels!
At our Checkout, you can't use two *discount* codes on a single order - you could either take advantage of storewide sale or a well-earned VIP reward, but not both. Frustrating! However, you *can* use discount codes in conjunction with an e-Gift Card on a single order. Problem solved!
Here's how it works:
Make sure you are logged into your account and open your Svaha VIP Rewards account via the green button at the bottom right-side of any page.
Click "Spend Smart Points", and choose to redeem a free e-Gift Card (rather than a dollar-off discount) for the amount you want - you'll be given a gift code you'll use in a moment, so copy it to your clipboard, or write it down.
Go to the Svaha e-Gift Card page, select the one that matches the dollar amount of the e-Gift card you redeemed, and click Add To Cart, just as if you were purchasing it.
Select any other items from our store you wish to purchase, and then open you cart.
If you're ready to make your purchase, click Checkout, enter the gift code from earlier into the "Gift Card or Discount Code" field, and click Apply - this will make the e-Gift card in your cart free, and the amount it's for will be subtracted from your total purchase.
If you have a discount code for a storewide sale, you can enter it into the "Gift Card or Discount Code" field as well - assuming your order is eligible for that code, the appropriate amount will be subtracted from your order. That's it!
We stand behind the quality of our products. If you aren't satisfied with your purchase, you are welcome to return or exchange it within 30 days of the ship date. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. For items purchased as holiday presents during the months of October and December, we allow exchanges through January 31st.
Several types of goods are exempt from being returned:
Other items as noted on their respective product pages
Final Sale items
Clearance/Final Sale items can only be returned for store credit,rather than a refund or an exchange. The store credit will be emailed to you in the form of a gift code.
Pending availability, exchanges are only available for orders delivered within the United States. If you need to exchange an item for a different size, you can contact us via firstname.lastname@example.org, and/or simply follow these steps:
Ship the item(s) back to us on or before the 30-day return window in a "New" condition (ex. unwashed, no pet hair, perfumes, or stains). Please be aware that you are responsible for the shipping costs. The original shipping costs are also non-refundable.
Include your name and the order number in the package, as well as a note letting us know the size you want to exchange it for. Our address is:
Svaha, Inc. 14516 Lee Rd Unit D Chantilly, VA 20151
As soon as we receive it and process your return, we'll ship the new item to you.
If the item you want to return is eligible for a refund, follow the same steps as above. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, the refund will be applied to your original method of online payment.
Return processing can take up to 2 weeks. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to the original method of payment.
Absolutely! Please email email@example.com with the name and/or email address of the gift giver, as well as the name of the item you received. We can then determine if the item is eligible for return, exchange or store credit.
For orders placed between October 15th, 2018 and December 24th, 2018 we will accept most returns and exchanges (assuming they are still in 'New' condition) until January 31st, 2019. An order number and/or the email address of the sender is required.
This is a service Amazon provides that allows you to quickly check out using the using the billing & shipping information you have saved on your Amazon account. In order to use this service, you must have an existing Amazon account. To checkout with Pay with Amazon:
On the shopping cart page, click “Amazon Pay” and then you will be directed to the Amazon.com log in page.
Enter your Amazon account credentials and click "Sign In" you will be redirected to the Svaha website
Choose which address you want us to ship to, then complete your purchase!
You will then be directed back to the Svaha Checkout Page where you can complete your purchase!
After you've selected the items you wish to purchase, go to your Shopping Cart and choose "Checkout". You will see a field on the top right labeled "Gift Card or Discount Code" - enter yours and click “Apply”. That's it!
Please note that only one code can be used per order - they cannot be used in combination with others.
First check to make sure the code is typed in correctly, isn't expired, and that you have met all of the requirements for the promotion. Remember that only one code can be used per order. Still no luck? Email firstname.lastname@example.org and we'd be happy to help!
We recommend first trying out a different payment method. If that doesn’t work, email us at email@example.com. We’ll reach out to you to make sure nothing gets in between you and your Svaha awesomeness!